FAQ


  • Do you accept wire transfers or money orders?
    • At this time, we only accept paypal and credit card payments.
  • Are the charges in Canadian Dollars?
    • Yes, we only accept Canadian Dollars.
  • My products need to be refrigerated or stored at certain temperatures. Can I still submit them?
    • Unfortunately, no. We cannot currently guarantee that the temperature of the products will be sustained at all times, and do not want the product’s integrity to be compromised.
  • Are refunds available?
    • Once a product has been submitted, no refunds will be provided. Please make sure you review the eligibility and timelines before you enter!
  • Can I save the submission application for it to be finished on a later date?
    • While you cannot save the application to be submitted at a later date, we have tried our best to keep the submission process simple and short for your convenience.
  • Our brand participated in the Clean Beauty Awards last year and submitted three units for each product. Do we have to submit four units this time around?
    • Yes, all participants – regardless of whether they’ve participated earlier or not – should submit four units for each product. Thank you!

​Categories

Make-Up:
  1. LipStick: Lipsticks, and other products for the purpose of enhancing the lips with pigment and colour
  2. LipGloss: Lipgloss, and other products for the purpose of enhancing the lips with gloss
  3. EyeColour: Products such as eyeshadow and other products for the purpose of enhancing the eyelids with colour
  4. Mascara: Products such as mascara and other products for the purpose of enhancing eyelashes with colour, volume or length
  5. EyeLiner: Products such as eyeliners and other products for the purpose of defining the eyes
SkinCare:
  1. BodyCare: Products such as creams, gels, oils, balms, moisturizers, lotions and other products which are applied for the purpose of hydrating and soothing the body
  2. FaceCare - Products such as creams, gels, oils, balms, moisturizers, lotions, serums, and other products which are applied for the purpose of hydrating and soothing the face
  3. LipCare: Products such as balm, butter, conditioners, and other products which are applied for the purpose of hydrating and soothing the lips
  4. OdourCare: Products such as deodorant and others which are applied to reduce or eliminate body odour
  5. EyeCare: Products such as creams, gels, oils, serums, lotions and other products which are applied for the purpose of reducing the look of wrinkles and puffiness around the eye area.
SkinWash:
  1. BodyWash: Products such as shower gels, liquid and bar soaps, bath oils, body scrubs and others which are applied for the purpose of cleansing the body
  2. FaceWash: Products such as cleansers, gels, scrubs, masks, and others which are applied for the purpose of cleansing the face
  3. HairWash: Shampoos, and other products which are applied for the purpose of cleansing the scalp and hair
  4. HairTreatment: Leave-in treatment products which are applied for the purpose of nourishing and strengthening hair
Exclusions
  • Limited edition products, product gift sets, and multi-step treatments or kits ie. more than one product
  • Oral care products and or supplements
  • Electrical or battery powered tools or accessories - hair, body or make-up
  • Brands/products that contain pornographic material, hate messages, defamatory statements
  • Products containing plastic microbeads
  • Anti-perspirants
​Only products belonging in the following categories will be considered for evaluation at this time.